TopPhonics Privacy Policy

Last Updated: August 18, 2025

Seed Learning Co., Ltd. (“we,” “our,” or “us”) values your trust. We are committed to protecting your privacy and ensuring that all user data is handled carefully, securely, and in compliance with applicable laws. This Privacy Policy explains how the TopPhonics mobile application (“App”) collects, uses, and safeguards information.

1. Information We Collect

1.1 Personal Information

  • The App does not require users to provide personal information such as names, addresses, or phone numbers.
  • If you contact us directly (e.g., through customer support), we may collect your email address or contact details to respond to your inquiry.

1.2 Non-Personal Information

We may automatically collect limited technical information to improve the App, including:

  • Device type and operating system version
  • App usage statistics (e.g., lessons accessed, time spent)
  • Crash logs and performance reports

1.3 Children's Data

TopPhonics is designed for children's English learning. We strictly follow children's privacy regulations such as COPPA. We do not knowingly collect personal information from children under 13 without verified parental consent.

2. How We Use the Information

We use the collected information only for educational and technical purposes, such as:

  • Providing and improving App functionality
  • Fixing bugs and ensuring smooth operation
  • Enhancing user experience and learning outcomes
  • Responding to customer inquiries

We handle all information with care and only for the purposes described above.

3. Sharing of Information

We do not sell, rent, or trade user information.
We may share limited non-personal data with trusted third parties who support us in operating and maintaining the App (e.g., analytics or crash reporting tools).
We require these partners to handle data responsibly and securely.

4. Data Storage and Security

  • All data is stored and processed with reasonable industry-standard safeguards.
  • We implement technical and organizational measures to prevent unauthorized access, disclosure, or misuse of information.
  • Although no system is 100% secure, we are committed to handling user data carefully and responsibly.

5. Your Rights

  • Parents and guardians may request deletion of any personal information inadvertently collected from children.
  • Users can contact us to request clarification on how their data is used.

6. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with the revised “Last Updated” date.

7. Contact Us

If you have any questions or concerns about this Privacy Policy or the handling of user data, please contact us at:

Seed Learning Co., Ltd.
Email: seedlearningapps@google.com
Website: https://www.seed-learning.com/